Terms and conditions

THE FINE PRINT

Quality content that meets the mark is only possible when expectations are clearly communicated. To ensure my clients are always happy, my processes, and terms and conditions, are grounded on open, transparent communication that you can read through freely.

FEEL FREE TO READ THIS BRIEF OVERVIEW OF MY BASIC COPYWRITING T’s & C’s.

MY RATES

My rates are determined according to the expected copywriting factors discussed in a project consultation. To clarify, factors like content parameters, volume and deadlines are all taken into consideration. Any required research, formatting and design are always itemised at an hourly rate on project estimates.

With all estimates, I offer a free revision session for minor editing to factual copywriting errors. Any substantial redrafting or redesigns may incur a 33% charge. Estimates are valid for 30 days and are VAT exclusive.

 

MY PROCESS

Projects can only be confirmed and scheduled once the cost estimate has been approved by providing an upfront payment of a 50% deposit, with the understanding that my terms and conditions have been read through.

I agree not to discuss any research, material or consults pertaining to commissioned work with any third party, except as is necessary to create your content project. Regardless, should you need a non-disclosure agreement, I will gladly provide you with one.

Any completed project’s outstanding balance, including additional approved changes that weren’t initially quoted for, will be invoiced on project delivery, and not on publication date, whether or not the content I produce will be used. Please bear in mind that no ‘strike’ or ‘kill’ fees are accepted for any projects.

All drafted projects are provided in a watermarked PDF format until final approval has been given. Upon project delivery, all watermarks will be removed and hand-off will signify the project’s completion.

 

PAYMENT METHOD

Payments can be made via EFT, with the relevant document number as payment reference. Unfortunately, PayPal, vouchers, and cheques WILL NOT be accepted. Cash deposits will attract additional fees.

 

COPYRIGHT & USAGE

Write It Up reserves copyright on all content, in process or completed, until final payment has been processed. Also bear in mind that all copy and projects are created for singular use and can incur a usage fee should the copy be used any further.

CLICK HERE TO DISCUSS THE FINE PRINT WITH ME

terms and conditions

PRIVACY POLICY

For the sake of posterity, indemnity and clarity. Oh, yes! And legality, of course. Nothing like a good privacy policy to perk up your day.

Shurine Pienaar T/A Write It Up (“I”, “my”, or “mine”) operates the https://writeitup.co.za website (hereinafter referred to as the “Service”).

This page informs you of policies regarding the collection, use and disclosure of personal data when you use my Service and the choices you have associated with that data.

I use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in The Terms and Conditions as mentioned above under “fine print”.

 

DEFINITIONS

Service is the https://writeitup.co.za website operated by Write It Up.

Personal Data refers to data about a living individual who can be identified from such data (or from such usage data and other information either in my possession or likely to come into my possession).

Usage Data means data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies are small files stored on your device (computer or mobile device).

INFORMATION COLLECTION AND USE

Different types of information are collected for various purposes to provide and improve my Service to you.

TYPES OF DATA COLLECTED

Personal Data

While using my Service, I may ask you to provide me with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data

Usage Data

I may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of my Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

 

Tracking Cookies Data

I use cookies and similar tracking technologies to track the activity on my Service and I hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse my Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of my Service.

Examples of Cookies I use:

Session Cookies – I use Session Cookies to operate my Service.
Preference Cookies – I use Preference Cookies to remember your preferences and various settings.
Security Cookies – I use Security Cookies for security purposes.

USE OF DATA

Write It Up uses the collected data for various purposes:

To provide and maintain my Service
To notify you about changes to my Service
To allow you to participate in interactive features of my Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that I can improve my Service
To monitor the usage of my Service
To detect, prevent and address technical issues

TRANSFER OF DATA

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside South Africa and choose to provide information to me, please note that I transfer the data, including Personal Data, to South Africa and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Write It Up will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

DISCLOSURE OF DATA – LEGAL REQUIREMENTS

Write It Up may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of Write It Up
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

SECURITY OF DATA

The security of your data is important to me but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While I strive to use commercially acceptable means to protect your Personal Data, I cannot guarantee its absolute security.

SERVICE PROVIDERS

I may employ third party companies and individuals to facilitate my Service (“Service Providers”), provide the Service on my behalf, perform Service-related services or assist me in analysing how my Service is used.

These third parties have access to your Personal Data only to perform these tasks on my behalf and are obligated not to disclose or use it for any other purpose.

LINKS TO OTHER SITES

My Service may contain links to other sites that are not operated by me. If you click on a third party link, you will be directed to that third party’s site. I strongly advise you to review the Privacy Policy of every site you visit.

I have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

CHILDREN’S PRIVACY

My Service does not address anyone under the age of 18 (“Children”).

I do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided me with Personal Data, please contact me. If I become aware that I have collected Personal Data from children without verification of parental consent, I will take steps to remove that information from my servers.

 

CHANGES TO THIS PRIVACY POLICY

I may update my Privacy Policy from time to time. I will notify you of any changes by posting the new Privacy Policy on this page.

I will let you know via email and/or a prominent notice on my Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

CONTACT ME

If you have any questions about this Privacy Policy, please contact me at info@writeitup.co.za

terms of use

disclaimer

The information contained in this website is for general information purposes only. The information is provided by Write It Up and while the endeavour exists to keep the information up to date and correct, no representations or warranties of any kind can be made, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will Write It Up be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Write It Up. Therefore, Write It Up has no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorsement the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Write It Up takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond its control.